The Program
As more and more US procedural healthcare is being rendered in ASCs, using increasingly complex technologies, it becomes clear why the principles and processes that have served similarly high-risk fields of endeavor well – commercial airlines, nuclear power, naval avionics – are being applied to our work. William M. Isenberg, MD, PhD, Enterprise Vice President; Patient Safety, Sutter Health, will discuss the related principles of reliability and resilience as they relate to optimizing patient and staff safety, joy of work, patient satisfaction and operational effectiveness.